shawnturner replied

383 weeks ago

Hello everyone,

I am having intermittent problems with zip file downloading ('Download all files in this response as a zip').

If there is only one file in the zip, it seems to work perfectly in the backend. If there are multiple files (presumably that cause the zip to become larger), the zip download does not work. The page simply refreshes.

Strangely, if I wish to download multiple zip files by using the checkboxes, I can select them all and the 'download marked files' button works correctly; the files begin to download.

I have increased my memory size to 256M in php.ini and added 256 to memory_limit in config-defaults.php. Php zip is definitely installed (as it works when downloading the smaller files) and my php.ini timeout is 300 seconds. I am running version 2.05, build 140414. I have tried debug=>1 and 2, and there are no errors, nor are there errors in my PHP log.

Please help.
Thanks!

I didn't find the right solution from the Internet.

References: https://www.limesurvey.org/forum/installation-a-update-issues/99096-problems-with-zip-download


Creative Medical Animation
Please log in to post a reply.